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18 docs tagged with "troubleshooting"

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Authentication Errors

Reference guide for HTTP 401 and 403 authentication/authorization error codes in PrimeCalendar, with causes and fixes for each.

Calendar Sharing Issues

Troubleshoot problems with shared calendars and calendar groups in PrimeCalendar, including permission errors, missing shared calendars, and group sync issues.

Event Sync Issues

Diagnose and fix problems where external calendar events are not appearing in PrimeCalendar, or where duplicate events appear after syncing.

FAQ

Fast, real-world answers for registration, calendars, tasks, automation, sync, AI agents, privacy, access, and troubleshooting in PrimeCal.

Google Sync Problems

Fix Google Calendar sync issues in PrimeCal — reconnecting accounts, missing events, and handling duplicates.

Login Problems

Fix the most common reasons you cannot sign in to PrimeCal, including expired sessions, wrong credentials, and OAuth errors.

Microsoft 365 Sync Problems

Fix Microsoft 365 and Outlook calendar sync issues in PrimeCal — reconnecting accounts, missing events, and permission errors.

Mobile App Issues

Fix common problems with the PrimeCal mobile app on Android and iOS, including blank screens, outdated content, and navigation issues.

Network Errors

Diagnose and fix network errors you see when using PrimeCal, including connection failures, timeout errors, and sync failures.

Notification Not Received

Troubleshoot missing event reminders, email notifications, and in-app notification issues in PrimeCal.

OAuth Issues

Fix OAuth authorization errors when connecting Google or Microsoft accounts to PrimeCal.

Performance Issues

Fix sluggish calendar loading, slow event rendering, and high memory usage when using PrimeCal.

Permission Errors

Understand and resolve PrimeCalendar permission errors including FEATURE_NOT_ENTITLED, PLAN_LIMIT_REACHED, and calendar access denied messages.

Troubleshooting

Fix common PrimeCal issues — login problems, sync errors, sharing issues, and more.

Troubleshooting FAQ

Practical checks for missing events, quiet Focus view, stale sync, task placement, automation misses, and AI agent permission issues in PrimeCal.

Validation Errors

Understand HTTP 400 Bad Request validation errors in PrimeCalendar, including form field errors, DTO validation failures, and content type rejections.

Webhook Failures

Fix PrimeCal automation webhook failures — token issues, payload format, connection errors, and debugging tips.