Plans and Billing
Everything about what you pay for and how you manage it. Your subscription lives at Profile menu → Subscription in the app (app.primecal.eu/app/subscription).
- Plans and Pricing — what each plan costs and includes
- Managing Your Subscription — upgrade, change billing period, seats
- Payments and Invoices — how payment works, where invoices come from, failed payments
- Cancelling and Refunds — how to cancel and what happens next
Paddle handles payment
PrimeCal sells through Paddle, which acts as the Merchant of Record. Paddle takes the payment, issues the invoice, handles VAT and appears on your bank statement. That means billing enquiries — charges, invoices, tax, refunds, payment disputes — go to Paddle first, using the contact details on your invoice or receipt. See Payments and Invoices.
Quick answers
| Question | Answer |
|---|---|
| Is there a free plan? | Yes, and it needs no card. See Plans and Pricing. |
| Is there a free trial? | Not currently offered. |
| Can I upgrade myself? | Yes — it is fully self-serve from the Subscription page. |
| Can I cancel myself? | Yes. Access continues to the end of the paid period. |
| Where are my invoices? | Paddle emails them; the in-app list does not show Paddle invoices. |
| What if my payment fails? | You keep access during a grace period — see Payments and Invoices. |